Privacy Policy

Personal data collected by Mindology may be transmitted directly by a User while browsing the Site or in the course of forming and executing an Order.

When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide.

This information includes: surname, first name, postal address, e-mail address, telephone number, occupation, home address or login details of any User.

We may collect personal data directly from the User in a questionnaire set up by Mindology and submitted to certain Users in connection with the purchase of certain Products.

We also collect data through cookies. A cookie does not personally identify a User but allows its issuer to recognize the User's terminal and to collect a certain amount of information relating to the navigation carried out from this terminal.

We may also collect data through standard Internet technologies such as scripts and pixels. These technologies allow us to collect information about the use of the Mindology Site, the presence of cookies on the User's terminal, whether or not the User has read e-mails sent by Mindology, and clicks made on links contained in these e-mails.

How do you get my consent?

When you provide us with your personal information to create an account on Mindology.co.uk, complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we assume that you consent to our collection and use of your information for this purpose only.

If we ask you to provide your personal information for any other reason, such as email marketing, we will ask you directly for your express consent, or we will give you the opportunity to decline.

How do I withdraw my consent? If, after you have given us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us by email at agathe@mindology.fr

we only pass on data that is strictly necessary for the mission of each of our partners and subcontractors.

• With regard to data on our customers: our logistics partners (product delivery partners and those who receive any product returns); our IT subcontractors (service provider who manages your orders, from payment to delivery; service provider who manages messages such as requests for information, sending messages to follow up on your orders; service provider who sends emails).
• With regard to data on our prospects and users: our subcontracted IT service providers (message management service provider such as information requests; newsletter sending service provider).

Our store is hosted on Woo Commerce. They provide us with the online e-commerce platform that allows us to sell you our services and products. Your data is stored in the Woo Commerce data storage system and databases, and in the general Woo Commerce application. Your data is kept on a secure server protected by a firewall.

Payment:
If you make your purchase through a direct payment gateway, in this case Woo Commerce will store your credit card information. This information is encrypted in accordance with the data security standard established by the payment card industry (PCI-DSS standard). Your purchase transaction information is retained for as long as necessary to complete your order. Once your order is finalized, your purchase transaction information is deleted. All direct payment gateways are PCI-DSS compliant, managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements ensure the secure processing of credit card data by our store and its service providers. For more information, please see the Woo Commerceici Terms of Service or Privacy Policy here.

In order to provide Users with the necessary control and visibility over the processing of their personal data, we guarantee the proper exercise of their rights.

Thus, any natural person has the right to exercise the following rights:

right of access to the processing
right to object to the processing
right to rectify the processing
right to limit processing
right to object to profiling
right to data portability
right to erasure

The persons concerned by the processing of personal data can exercise their rights with the company MINDOLOGY FRANCE:

by post : MINDOLOGY FRANCE, STATION F, 5 RUE EUGENE FREYSSINET, 75013 PARIS
by electronic way : contact@mindology.fr
with a proof of identity.

We have a period of one month from the date of receipt of the request to respond. An extension of 2 months is possible due to the complexity and number of requests, provided that the person concerned has been informed within the initial one month period.

In case of exercising a right to oppose marketing profiling, the User is informed that he will continue to receive commercial solicitations but these will be less relevant and will no longer be targeted according to his centers of interest.

As a data controller, we take great care to ensure the security and confidentiality of the data collected and processed.

We have appropriate security measures in place to ensure the physical security of the buildings housing our systems, the security of the computer system to prevent external access to personal data, and having secure copies of User data.

We take care to select subcontractors based on their ability to ensure the security of processing through appropriate measures.

The processed data are kept for a period not exceeding that necessary for the purposes for which they are processed.

The starting point for the retention of personal data is the later of the date of an Order by a User or the date of the last activity of the User.

Certain types of processing are subject to specific retention periods. For example, invoices are kept for 10 years; data relating to the execution of an order are kept for up to 5 years after the end of the execution of the obligations; personal data collected during navigation on the Site are kept for 36 months from the last activity.

Cookies are tracers deposited on your terminal (computer, tablet, smartphone ...), especially when visiting a website or reading an email and which allow to monitor navigation or behavioral analysis of the user to facilitate navigation and activate certain features.

Two types of cookies can be used:

- first-party cookies placed by Mindology for the purposes of navigation and operation of the Site;
- third-party cookies placed by third-party partner companies in order to identify your interests and to send you personalized offers on our Site. These cookies are managed directly by the companies that publish them and must also comply with data protection regulations.

Why do we use cookies, tags and tracers?
- to allow the use of the main features of the Site;
- to adapt the presentation of our Site according to the terminal used and/or according to the affinities of each User;
- to memorize information relating to a form that you have filled in on our Site;
- allow Users to access reserved and personal spaces on the Site;
- to implement security measures;
- to establish statistics and volumes of frequentation and use of the elements making up our services (audience measurement cookies);
- to share information with advertisers on other websites and to offer relevant advertisements in line with your interests (advertising cookies);
- share information on social networks (social network sharing cookies);

Setting the deposit of cookies, tags and tracers
We collect your consent prior to any deposit of advertising cookies, audience measurement and sharing to social networks.
You can change your preferences regarding cookies at any time in the following ways:

browser settings:
Safari™: https://support.apple.com/fr-lu/guide/safari/sfri11471/mac,
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647 ,
Firefox™: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies ,

Or on the settings of your smartphone's operating system.

We may offer to use social networks to enhance the business relationship and provide you with targeted advertising offers on those networks.

The use of social networks to interact with Mindology may result in the exchange of data between Mindology and those social networks.

Mindology invites all Users to consult the personal data management policies of the various social networks to learn about the personal data that may be transmitted by them.

Mailing and SMS
With your consent, we may use your contact information to target advertisements to you, including by email and SMS.

The User has the possibility to withdraw, at any time, from the receipt of these solicitations by performing the following actions:

for email solicitations, by clicking on the unsubscribe link inserted in each email;
for SMS solicitations, by sending a message containing only the words "Stop SMS" to the number indicated in the message.

Retargeting
We may use the services of companies whose role is to identify Internet users who have already visited the Site and to send them personalized e-mails.

These companies may use cookies to distinguish between Users and then customize the advertisements those Users receive based on their browsing history.

This mechanism explains why a User who has browsed the Site may receive an advertising email without having given Mindology his or her email address.

This processing involves partners who have already collected your e-mail address, as well as your consent to allow the sending of advertising. You can object to this type of processing by contacting contact@mindology.fr.

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.

We reserve the right to change this privacy policy at any time, so please check back frequently. Changes and clarifications will be effective immediately upon posting on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you will know what information we collect, how we use it, and under what circumstances, if any, we disclose it. If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

If you would like to: access, correct, amend or delete any personal information we have about you, file a complaint, or if you simply want more information, contact our Privacy Officer at contact@mindology.fr.